Notes on purchasing tickets
All prices include tax.

No changes or cancellations can be made after the purchase is complete.

Children (elementary school age and younger) must be accompanied by a parent or guardian 20 years of age or older.

We are not responsible for any injuries, losses, damages, or other problems that may occur during the use of this exhibition.

We will not be held responsible for any injuries, losses, damages, or other problems that may occur when using this exhibit.

Please make sure that the representative of the group remains behind when leaving the waiting line.

Please be aware that you may not be able to enter the venue according to your schedule or request. Please come with plenty of time in your schedule.

Resale of tickets is prohibited, and the Museum will not be held responsible for any loss or damage to tickets purchased through resale.

The museum will not be held responsible for any loss incurred.


Precautions for visitors

Re-entry is not permitted after admission.

The following items are prohibited.

 Luggage larger than 50cm in length: Please use coin lockers or the luggage storage area.

 Strollers: Please use the stroller parking area.

 Hazardous materials, odoriferous materials, fresh flowers, etc.

 Drinks without lids other than plastic bottles and water bottles

 Other items that are deemed dangerous by the staff.

Please be aware that the venue is dark and there are a number of elevation changes and unstable footholds. The venue is dark, and there are many elevation changes and unstable footholds. Please pay close attention to the behavior of yourself, your companions, and other guests, especially those with children, and keep them safe under the supervision of their parents or guardians.

For safety reasons, some exhibits are not accessible to wheelchair users.

Please do not enter if you are in poor health or intoxicated.

You may take photos and videos, but please be careful not to disturb other visitors.

Monopods, tripods, selfie sticks, and other auxiliary equipment are not allowed for filming.

Please note that the event may be filmed and covered by various media. If you do not agree to be photographed, please ask a nearby staff member.

If you do not agree to be photographed, please ask a nearby staff member. ・No commercial filming or interviews are allowed without prior consent.

Please follow the instructions of the staff. If you do not follow the instructions, you may be asked to leave the venue.


Please refrain from entering the venue if you have any of the following conditions.

Those who have a fever of 37.5℃ or higher at the temperature check before entering the venue.

If you have a cold, are worried about your physical condition, or feel unwell.

Those who have had a fever, cough, or other symptoms within the past two weeks ・Those who have returned from or have traveled to a foreign country within the past two weeks, or those who have had close contact with such persons

Those who have abnormalities or changes in their sense of taste or smell, and those who are on home standby as a close contact.

Those whose family members are on home standby as a close contact.

Those who are undergoing PCR testing and have not yet confirmed a negative result.

Those who have tested positive by PCR and have not had negative confirmation by a medical institution.

Those with a history of positive PCR test results and within 2 weeks of negative confirmation at a medical institution.


Those who have a history of positive PCR test and have been confirmed negative by a medical institution within 2 weeks.

Please be sure to wear a mask while entering the venue, and follow "cough etiquette" when coughing or sneezing.

Please wash your hands and disinfect your hands thoroughly.

Please keep a sufficient distance from other groups. (The staff may ask you to do so.)

Please download the "cocoa" contact confirmation application before coming to the venue.

Please download the "cocoa" app for contact verification before coming to the venue.
Please register as an Ibaraki Amabie-chan at the entrance of the venue on the day of the event.


Measures to prevent the spread of the new coronavirus  

We will ensure that visitors use the facilities in accordance with the "Guidelines for the Use of Cultural and Assembly Facilities" and have established the "Guidelines for the Prevention of the Spread of the New Coronavirus Infection Related to the teamLab Digital Art Exhibition.

Entry Time Designation (*on weekends and holidays only)

In order to avoid congestion, the following admission times are set in advance only on weekends and holidays.  

10:00 - 11:00
11:00 - 12:00
12:00 - 13:00
13:00 - 14:00
14:00 - 15:00
15:00 - 16:00
16:00 - 17:00
17:00 - 17:20 (because the museum closes at 18:00)